Pricing
Simple, transparent pricing
Starter
For teams of 1-3 getting started
$0
01234567890
0123456789Up to 3 team members
2 shared inboxes
Email support
30-day ticket history
Audit log (14 days)
Workspace roles (basic)
Macros & saved replies
Standard support
Pro
PopularFor teams scaling fast
$0
01234567890
0123456789Up to 10 team members
5 shared inboxes
Custom domains (1)
Routing rules & automation
Tags & teams
Help Center
Live chat
Status page
AI draft replies
Custom reports
Priority support
Enterprise
For security-first organizations
$0
01234567890
0123456789Up to 50 team members
25 shared inboxes
SSO & SAML
Scheduled reports
CSV exports
Custom SLA policies
Audit log (90 days)
Dedicated account manager
Enterprise support
Compare
See what's included in each plan
Features
Starter
$19/mo
Pro
Popular$49/mo
Enterprise
$99/mo
Team & Access
Team members
Up to 3
Up to 10
Up to 50
Roles
Basic
Standard
Granular
Teams
Workspace invitations
Email & Mailboxes
Shared inboxes
2
5
25
Custom domains
1
5
Sender allowlists
Sender blocklists
Email threading
Tickets & Workflow
Ticket history
30 days
365 days
10 years
Ticket priority & status
Live chat
Tags & labels
Internal notes
Ticket merging
Automation & Productivity
Macros (saved replies)
Routing rules
Auto-assignment
CSAT surveys
SLA policies
AI draft replies
Reporting & Analytics
Dashboard overview
Custom reports
Report exports (CSV)
Scheduled reports
Security & Compliance
Audit logs
14 days
30 days
90 days
SSO / SAML
Data exports
Vault uploads
Support
Email support
Help Center
Status page
Priority support
Dedicated account manager
Custom onboarding
Starter
$19/moTeam & Access
- Team membersUp to 3
- RolesBasic
- Workspace invitations
Email & Mailboxes
- Shared inboxes2
- Email threading
Tickets & Workflow
- Ticket history30 days
- Ticket priority & status
- Internal notes
- Ticket merging
Automation & Productivity
- Macros (saved replies)
- Auto-assignment
Reporting & Analytics
- Dashboard overview
Security & Compliance
- Audit logs14 days
Support
- Email support
Pro
Popular$49/moTeam & Access
- Team membersUp to 10
- RolesStandard
- Teams
- Workspace invitations
Email & Mailboxes
- Shared inboxes5
- Custom domains1
- Sender allowlists
- Sender blocklists
- Email threading
Tickets & Workflow
- Ticket history365 days
- Ticket priority & status
- Live chat
- Tags & labels
- Internal notes
- Ticket merging
Automation & Productivity
- Macros (saved replies)
- Routing rules
- Auto-assignment
- CSAT surveys
- AI draft replies
Reporting & Analytics
- Dashboard overview
- Custom reports
Security & Compliance
- Audit logs30 days
Support
- Email support
- Help Center
- Status page
- Priority support
Enterprise
$99/moTeam & Access
- Team membersUp to 50
- RolesGranular
- Teams
- Workspace invitations
Email & Mailboxes
- Shared inboxes25
- Custom domains5
- Sender allowlists
- Sender blocklists
- Email threading
Tickets & Workflow
- Ticket history10 years
- Ticket priority & status
- Live chat
- Tags & labels
- Internal notes
- Ticket merging
Automation & Productivity
- Macros (saved replies)
- Routing rules
- Auto-assignment
- CSAT surveys
- SLA policies
- AI draft replies
Reporting & Analytics
- Dashboard overview
- Custom reports
- Report exports (CSV)
- Scheduled reports
Security & Compliance
- Audit logs90 days
- SSO / SAML
- Data exports
- Vault uploads
Support
- Email support
- Help Center
- Status page
- Priority support
- Dedicated account manager
- Custom onboarding
FAQ