Cookie Policy

This Cookie Policy explains how New Horizon Code PTY LTD (ABN 61 634 659 804) trading as Relay Pilot ("we", "us", "our") uses cookies and similar technologies on the Relay Pilot platform (the "Platform").

This Policy should be read together with our Privacy Policy and Terms of Service.

By accessing or using the Platform, you acknowledge and agree to our use of cookies in accordance with this Policy.

Cookies are small text files placed on your device when you access a website or application. They allow systems to recognise your device and store certain information about your preferences or interactions.

We also use similar technologies such as local storage, session storage, and server-side identifiers.

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Platform and cannot be disabled.

They are used to:

• Authenticate Users and maintain secure sessions
• Enable core platform functionality
• Protect against unauthorised access and security threats
• Support account login and navigation

Without these cookies, the Platform cannot function properly.

3.2 Functional Cookies

These cookies allow the Platform to remember choices you make and enhance usability, including:

• Remembering user preferences
• Maintaining session state across pages
• Supporting workflow continuity

3.3 Analytics and Performance Cookies

We may use limited analytics tools to understand how the Platform is used and to improve performance.

These cookies may collect information such as:

• Page interactions and navigation paths
• Feature usage patterns
• Error and performance diagnostics

Analytics data is aggregated and used to improve the reliability and functionality of the Platform.

3.4 Security and Fraud Prevention

Cookies and similar technologies may be used to:

• Detect suspicious or abusive behaviour
• Prevent fraudulent activity
• Maintain the integrity of authentication flows

Some cookies may be set by third-party service providers that support the Platform, including:

• Supabase (authentication and database services)
• Vercel (hosting and performance optimisation)
• Stripe (payment processing)

These providers may use cookies as part of their services. We do not control third-party cookies, and their use is governed by the privacy policies of those providers.

Cookies are not used to read or analyse the content of emails ingested into the Platform. Email processing occurs server-side in accordance with our Privacy Policy.

Most browsers allow you to control or delete cookies through browser settings.

Please note:

• Disabling strictly necessary cookies will prevent access to the Platform
• Disabling functional or analytics cookies may affect usability or performance

Instructions for managing cookies are available in your browser's help documentation.

We may update this Cookie Policy from time to time.

Any changes will be published on the Platform and take effect upon publication. Continued use of the Platform constitutes acceptance of the updated Policy.

If you have questions about this Cookie Policy or our use of cookies, contact us at: