Integrations
Connect your
favorite tools.
Get Slack notifications, create Jira issues, look up Shopify orders—all without leaving your inbox.
All Integrations
Everything you need, connected
Two-way syncs, real-time notifications, and one-click actions. Your tools work together, not in silos.
Slack
Get instant alerts for new tickets and reply directly from your Slack channel.
- Instant ticket notifications
- Reply without leaving Slack
- Urgent ticket alerts
- Thread conversations
Azure AD
One-click sign-in for your team. New hires get access automatically.
- Single sign-on (SSO)
- Automatic provisioning
- Enforce MFA
- Group sync
Linear
Create a Linear issue from any ticket. Status changes sync both ways.
- One-click issue creation
- Two-way status sync
- Link to existing issues
- See issue updates in tickets
GitHub
Turn bug reports into GitHub issues. Link tickets to pull requests.
- Create issues from tickets
- Link existing issues
- Track PR status
- Choose repository
Jira
Create Jira tickets from support requests. Keep both systems in sync.
- One-click Jira tickets
- Map to any project
- Choose issue type
- Two-way sync
Shopify
See order history and customer data right next to the ticket. No tab switching.
- Order lookup
- Purchase history
- Customer details
- Refund status
OpenStatus
Show active incidents in your help widget. Customers see status before contacting you.
- Live incident display
- Automatic updates
- Widget integration
- Open-source
incident.io
Surface ongoing incidents before customers ask. Reduce ticket volume during outages.
- Live incident status
- Impact visibility
- Widget banner
- Auto-dismiss on resolve
Atlassian Statuspage
Display your Statuspage components in the help widget. Customers check status first.
- Component status
- Incident history
- Maintenance alerts
- Widget integration
Need an integration we don't have yet?
We're always adding new integrations. Let us know what tools your team uses.
"We cut our average response time from 4 hours to 45 minutes after connecting Slack. The team responds to urgent tickets during their normal workflow instead of checking a separate inbox."
Relay Pilot Team
Internal testing results